Our aim is to offer free delivery on most* products as long as we possibly can. We do however reserve the right to switch to paid delivery if the need arises.
Cashmere/cashmere blend jumpers are exempt from free delivery.
At the check out you will be given two options. We are trusting you to choose the right delivery option.
If for any reason you choose the wrong option e.g in the case of candles and/or cashmere then your order will not be dispatched. We will contact you to take payment for delivery.
If you have a mixed order with cashmere or candles then your delivery is not free. Please choose the 'candles & cashmere delivery option at the checkout.
We aim to dispatch your order within 72 hours of your order. Once your order has been dispatched your parcel is in the hands of the courier.
We ask you to wait 7 working days before you contact us, after which we will investigate any issues.
Remember this is a free service, please be patient with us.
Free Christmas Delivery
Deadline: 12 pm Saturday 15th December 2018
Any orders placed after 12 pm on Saturday 15th December will not be dispatched until after Christmas.
*Most means everything except cashmere/cashmere blend and candles.